Refund policy

  • Return Period: You can make return for a full refund within 14 days after delivery.
  • Store Credit: Exchanges and store credit is available for all returns
  • Item Condition: All items returned must be unused, in original packaging, sticker liners intact, NO stains, and in the original condition you received. We reserve the rights to turn away any merchandise returned to us that does not follow these guidelines. 
  • Final Sale items: All items purchased from the sale page are final sale. This also includes purchases made with discount codes of more than 30%.
  • How to do it: Visit this link to initiate a refund: https://account.shoptwinties.com